We provide 7×24 hours of customer hotline service, remote technical support, on-site troubleshooting and online customer service. You can also visit our Support Home to obtain information about software upgrade.
Software upgrade packages, function description of the upgraded software, product documentation as well as release description are provided.
SD-WAN training courses are designed to help our partners use LightWAN products better, allowing them to independently carry out operations such as installation, deployment, troubleshooting and failure fixing.
| LightWAN | |||
|---|---|---|---|
| Support Home | Software download, technical document & online knowledge base available | ||
| Software Upgrade | Maintenance of newly released version | ||
| Technical Support | Tel number:+86 400-6066-118 | ||
| Response Time | Within two hours | ||